Automatic emails

Turn on automatic emails in Settings → Email automation (paid plans).

Event	Document sent
Order paid	Invoice
Order fulfilled	Packing slip
Refund created	Credit note

Options:

• Sender name: shown as the sender, for example your store name.
• Reply-to: where customer replies go. Set it to your store’s support address.
• BCC: send a copy of every email to your own archive.

Each emailed document counts once toward your plan, like any issued document. Sending it again does not count.